Create your own guest
experience

UPGRADED GUEST EXPERIENCE

Concierge-In-Touch is a web-based hotel software that improves communication between hotel guests and staff. With this new digital concierge service, it is easier than ever to offer, manage and use all of the hotel services in one user-friendly hotel application.

No need to install an app

Being a web-based software, guests can access your hotel system through their browser without cluttering their devices with a new mobile app. Concierge-In-Touch is compatible with any device and browser and can easily be used by loyal customers or those with a short length of stay.

Speak any language

Put an end to constant misunderstandings with international travelers by offering them a user-friendly tool to use all of the hotel services in their own language

REAL-TIME BILL
CHECKING & AUTOMATIC
CHECK-OUT

Guests can keep track of their hotel spending balance and sign the bill electronically for a fast check-out without any queues

LIVE CHAT WITH HOTEL STAFF

The hotel concierge is always in touch via a built-in chat feature and is ready to respond to any inquiry at once

ROOM SERVICE ORDERING

Customers can easily browse the room service menu and order dishes in their own language

LAUNDRY & HOUSEKEEPING REQUESTS

Guests choose their own convenient time for room cleaning, thus putting an end to awkward housekeeping entrances. Scheduling dry cleaning pickup is also easier than ever now!

RESTAURANT, SPA & SPORT BOOKING

Save your staff and guests time with easy booking of hotel restaurants and amenities

HOTEL NEWS, EVENTS & PROMOTIONS

Keep guests always up to date with news and promotions from the hotel, as well as third-party partners

valet car requests

Easy request for valet car pickup right from the guest’s room or outside of the hotel

LOCAL CITY GUIDE & EVENTS

Built-in city guide with attractions, events and important information at the customers’ fingertips

GUEST FEEDBACK AFTER STAY

Know what your guests thought about their stay with a short survey at check-out